TERMS OF SERVICE
TERMS OF USE
These terms and conditions outline the rules and regulations for the use of Content Dominance Website. By accessing this website we assume you accept these terms and conditions. Do not continue to use Content Dominance if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client”, “You” and “Your” refers to you, the person logged on to this website and compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
Interpretation
In this document: “Website” means contentdominance.com, “Customer”, “You” or “Yours” mean and refer to you and/or any other person submitting the Order to the Website on your behalf. “Company”, “We” or “Our” mean and refer to contentdominance.com, Inc. “Product” means web content, SEO services, and/or other written Product that is drafted and delivered to the Customer in accordance with his/her Order. “Order” means a written order of the standard electronic form that is filled and submitted online by the Customer to Our Website. Order specifies the scope of work and other requirements of the Customer regarding the Product.
NATURE OF THIS SITE:
The site provides a platform for prospects and companies (Clients) who need written web content. Its primary aim is to cater to client needs by meeting their content requests through collaboration with web freelance writers.
WHO HAS ACCESS ACCESS TO THIS SITE:
In order to access this site, you should register as a Client. This can be done by use of the provided sign-up sheet. The Agency may also create new accounts for prospects as part of the onboarding process by use of information collected on other forms within the site. Upon creating an account, you may need to add additional information to complete your account setup. All registration data from clients on Content Dominance must be accurate and truthful. You have no justified access to this site— As such, we can terminate your account and can deny our services, more so if we find you in violation of our Terms & Conditions.
ORDERING ON THIS SITE:
The Client MUST pay 100% of the order before the content request is sent to the matching web writer(s). Upon Order request, We will attempt to match your request with a relevant website writer from our pool. There is no guarantee that a writer must be found to handle your content request. Your content request must be in compliance with third persons’ rights, specifically copyrights, trademarks, moral rights, etc. Your orders Must not be of obscene and Pornographic Nature, or in any way slanderous or degrading.
Order Placement:
When You decide to place an Order or inquiry (quote) on the Website, You agree to fill in an online form. There, You will be asked to provide certain personal information necessary to perform the Order. The Company shall on no condition disclose the information to any third parties. For further reference, please view our Privacy Policy.
Fees and payment
The Company’s charges for the services provided are shown on the Company’s Website. Please, note that VAT is not included in the prices listed. It is charged to customers from the European Union only. It will be added to the cost of the order in the process of the payment transaction. We remind you again that VAT and Discounts are not refundable. If a Customer requires a type of work that cannot be classified as a regular type of service provided on the Company’s Website or if a Customer requires the finished product to be amended in a way that is inconsistent with the initial Order instructions, the Company may set own rate for delivery of the Service. A Customer is invited to pay for the Order in advance, given the Company is reasonably confident that it is able to allocate a freelance writer to deliver the content. If payment in advance has been provided, but the Company was not able to allocate a freelance writer to deliver the work, a full refund of the payment made in advance will be provided.
DELIVERY OF CONTENT TO CLIENT:
Upon Completion of the order by our team, We will post it on the Client’s dashboard for them to review. The Client will either accept the order or request a revision where Necessary.
A Client can only reject an order only after they have requested at least one revision request that turned out unsuccessful.
The client must accept an order, request a revision, or reject the order within the specified time frame (usually 72 hrs), after which the submission will be automatically approved and the writer compensated.
Free revision guarantee
Free revisions are possible only in the cases stated in the Revision Policy. Please view it for further information on this issue.
Our guarantees
We guarantee that we follow all your instructions; that we follow the formatting requirements that you state; that we conduct the necessary research; that we comply with the formal standard English style and requisite web content guidelines. We don’t guarantee that our content must rank on the first page. However, each copy that is ordered with SEO as an additional service will follow the latest SEO best writing practices to give it a boost over the regular type of content.
Privacy policy.
Note that Your email address will be used to send You notifications considering the most important stages of Order fulfillment such as clarification of any issues, unread messages, and Order completion. As soon as You complete the form, the price for Your Order will be calculated on the basis of the deadline, type of work, writer level, and the number of words that you choose. The deadline timer will start counting down only after you make the payment. We do not store Your credit card details, nor do we share the Customer details with any third parties. For a full explanation of the Company’s practices and policies related to the collection, use, and storage of online guests’ information, please read Our Privacy Policy.
REFUND POLICY:
Money paid to Content Dominance for content requests is 100% refundable only when a refund request has been made before the order has been assigned to web writer(s). If the order is already in progress, clients will only receive a 50% refund. Our Agency offers unlimited revisions until your content specifications have been met. Once an order is complete, only then can a client request a refund after at least one revision request -which must have been unsuccessful. For the latter, the refund shall also not exceed 50% of the initial order deposit.
To initiate a refund request, you must have made a content request of at least $10. To request a refund, clients should contact their immediate project Manager. You will also bear all the charge costs of the funds back to your account. View Our Money Back Guarantee page for more details on refunds.
CLIENT RIGHTS TO ACCEPTED CONTENT:
The Client has rights to all the content once they have accepted the order through their email or the portal. Upon order approval, the client will use the content in whatever manner they need on their end including publishing, reproducing, printing, reselling, etc. Once the order has been paid and approved by the client, we (including our writers) shall not in any way use the content without the client’s consent -and shall transfer all the rights to the client.
Premium (Level 3&4) Writer
The Premium Writer option means that your project will be completed by one of the writers who has worked with us for over 3 years and proved their reliability in over 100 quality orders delivered on time.
The “Premium writer” feature is non-refundable.
Preferred Writers
Preferred Writers is an option enabling our customers to assign their orders to specific writers. Such writers can be those who have already delivered some orders to the customer. If the client selects only one writer, who is not rated as a Premium Writer in our writers’ network, the Preferred Writer option will not be reflected in the order’s cost.
Alternatively, if a writer selected as a preferred one while making an order is a Premium Writer, additional fees will be collected.
TRADEMARKS
The trademarks, service marks, designs, and logos (collectively, the “Trademarks”) used and displayed on this website are registered and unregistered Trademarks of Content Dominance. Other trademarks, service marks, and trade names may be owned by others. Nothing on this website should be construed as granting, by implication or otherwise, any license or right to use any Trademark or any other Site intellectual property including the name Content Dominance displayed on this website without prior written permission from the Site.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES SHALL THE SITE OR ANY OF ITS PREDECESSORS, SUCCESSORS, DIRECTORS, SHAREHOLDERS, INVESTORS, EMPLOYEES, AND THEIR RESPECTIVE HEIRS, SUCCESSORS, AND ASSIGNS BE LIABLE FOR ANY DAMAGES, INCLUDING DIRECT, INCIDENTAL, PUNITIVE, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT DIRECTLY OR INDIRECTLY RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS WEBSITE OR THE INFORMATION CONTAINED ON THIS WEBSITE OR OBTAINED FROM YOUR USE OF THIS WEBSITE, EVEN IF SITE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL IT OR ANY OF ITS PREDECESSORS, SUCCESSORS, DIRECTORS, SHAREHOLDERS, INVESTORS, EMPLOYEES, AND THEIR RESPECTIVE HEIRS, SUCCESSORS AND ASSIGNS SHARE IN ANY LIABILITY. TOTAL LIABILITY DEVOLVES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE EXCEEDING $1. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IN WHICH CASE SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO ALL USERS.
INDEMNIFICATION
You hereby indemnify, defend, and hold harmless Site and all of its predecessors, successors, directors, shareholders, investors, employees, and their respective heirs, successors, and assigns (collectively, the “Indemnified Parties”) from and against any and all liability and costs, including, without limitation, reasonable attorneys’ fees, incurred by the Indemnified Parties in connection with any claim arising out of or relating to any breach by you of this agreement or the representations, warranties, and covenants you have made by agreeing to the terms of this agreement. You shall cooperate as fully as reasonably required in the defense of any such claim. The site reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you.
ENTIRE AGREEMENT
This agreement constitutes the entire agreement between Site and you with respect to the subject matter of this agreement and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding that subject matter. Any waiver of any provision of this agreement will be effective only if in writing and signed by the Site.
You acknowledge and agree that We may unilaterally change these Terms and Conditions. We recommend reviewing these Terms and Conditions from time to time as any such changes will be reflected in this section of Our Website.
